Frequently Asked Questions

Usually we ship the order by DHL within 1-3 days after payment. Delivery terms:
EU 4-10 days
UK 7-14 days
Other country 14-30 days
Add the product to your cart, enter your address and the site will automatically calculate the exact shipping cost.

You can do it in our STORE

You can pay via

  • PayPal
  • IBAN
  • Credit/Debit Card

You can write us via  Feedback form
You can write us via WhatsApp
You can call us  +421944377161  

At Hifi Electronics s. r. o., we are committed to providing high-quality electronic products and excellent customer support. If you are not fully satisfied with your purchase, we are here to help. 14-Day Return Policy Consumers have the right to withdraw from the purchase within 14 days of receiving the goods, in accordance with applicable European Union consumer protection legislation. Returned items must be in their original condition and include all accessories and packaging. Unless otherwise required by law, the customer is responsible for the direct cost of returning the goods. Warranty All products are covered by the statutory warranty rights applicable under the laws of the European Union and the Slovak Republic. If your product develops a manufacturing defect during the applicable warranty period, please contact us and we will assist you with repair, replacement, or another appropriate remedy in accordance with applicable law. To request a return, report a warranty issue, or contact our support team, please use the contact details provided on our website or submit a request using the feedback form below. We appreciate your trust and will do our best to resolve your request as quickly as possible. Detailed information – Return Policy

Feedback Form

Don’t worry about it. We also perform out-of-warranty repairs. The average cost of repair is 15-25 euros plus the cost of components if their replacement is necessary.
The customer also pays for shipping both ways.

You can check for the latest firmware at the following –LINK